XPortal Handbook

XPortal Handbook

Practical guidance for the people who use XPortal every day.

XPortal brings student administration, admissions, academic planning, finance, communications, and reporting into one workspace. This handbook explains the day-to-day workflows without requiring technical knowledge of how XPortal is built.

XPortal dashboard showing student summaries, a calendar, and a student follow-up note

Your workspace may look different

XPortal shows tools according to your role and organisation. If a page in this handbook is not available to you, ask an administrator to confirm your access.

Start here

Begin with Getting started to learn the workspace, list views, filters, and everyday safety habits. The handbook uses the same names as the XPortal sidebar, so you can move easily between a guide and the product.

Core workflows

Operations

Working responsibly

  • Confirm that you are working in the correct organisation before changing a record.
  • Check the selected rows, filters, and date range before a bulk action or export.
  • Keep student, financial, and identity information inside approved systems.
  • Ask an administrator when a task is unavailable instead of trying to work around permissions.

On this page